Portfolio
Categories of work
I’ve arranged case studies and writing into the following categories:
Please note: Non-disclosure agreements (NDAs) may limit what I can share about specific companies or projects. To honor those, I often aggregate or recreate scenarios that demonstrate my work.
Leadership
Leadership is influence. I’ve found ways to lead in every role I’ve had, so you’ll find this thread running through all my work. Sometimes that leadership comes with positional authority, such as in my roles as director, people manager, and UX manager. Sometimes leadership comes without authority, such as in my roles as product designer and product manager.
- I helped establish a leadership development program at a global non-profit with an accompanying leadership training event called Lead Like Jazz.
- Leadership is a life-long study for me, and I’d like to learn from you. I’ve written some reflections and articles on leadership topics and have more writing planned for the future.
How to lead teams—and yourself—through ambiguity
By doing these things, we turn the unknown into discovery, and turn fear into creative possibility.
Jase Miller
Toward a holistic model for leading change (revised)
Common approaches to leading change ignore the transitions people and organizations must go through in order to create successful change…
Jase Miller
Product Design
Design case studies
Moving beyond desktop: Designing device-agnostic user generated content
As lead designer on our user generated content team, I discovered opportunities to improve our core product from user feedback, data analysis, and user interviews.
Jase Miller
Incentivizing user generated content: gift cards vs. donations
CASE STUDY Company: G2
Role: Lead Designer Highlights * G2’s founders established an initiative called G2 Gives to provide donations for non-profits who align with G2’s values. * G2 regularly incentivized reviewers with gift cards, but product leaders wanted to see if we could shift more money toward donations with a “swap”
Jase Miller
Using the PURE method to evaluate cognitive load
The PURE method is useful for situations when research investment is unavailable or when numerical data speaks to stakeholders in ways that qualitative data doesn’t.
Jase Miller
Design philosophy
What is Impact Design?
We all face problems and challenges. Some of us seek them out. Some of us passionately want to change the way things are and to invest…
Jase Miller
Design Systems
- At G2, I established the first design system and then collaborated with designers and engineers to evolve it over several years. I started with InVision and Kactus, transitioned to GitHub, and then combined Sketch and Abstract for our most robust and scalable version of the design system. Before leaving G2 I helped establish Storybook as the corresponding engineering system of record for the design system.
- At OneTrust, I was responsible for the strengthening and evolving the OneCore design system. I built and mentored a team of designers, content strategists, and engineers focused on its growth and adoption. We used Figma and an Angular library similar to Storybook.
- Lightning ⚡️ is my example design system built using Zeroheight for conversation and experimentation.
Lightning ⚡️ · zeroheight
Product Management
4 Iterative Practices for Navigating Product Management and Life
I want to invite fellow product managers into a conversation. I’m sometimes asked to share about my process and usually people seem most…
Jase Miller
General Versatility
Specialize or generalize? Artificial Narrow Intelligence (ANI) or Artificial General Intelligence (AGI)? Expertise or Versatility? The age-old tensions may be false dichotomies.
Jase Miller
Separating confusion from complexity
Complex situations may provide fuel for confusion, but complexity and confusion are not the same thing.
Jase Miller
Approaches to Product Enhancement: Product Management Scenario 1
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Jase Miller
Approaches to Pricing: Product Management Scenario 2
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Jase Miller
Approaches to Pricing: Product Management Scenario 3
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Jase Miller
Approaches to New Product Development: Product Management Scenario 4
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Jase Miller