Portfolio

My portfolio is available on request and can be tailored to specific areas in product, design, or leadership. Below are a few samples for general availability.

I use a flexible framework to shape my work. It starts with identifying the problem or opportunity. Then we assess our assumptions and understanding in order to determine appropriate and light-weight methods for de-risking those assumptions and learning to understand the underlying factors of the problem/opportunity. Becoming confident in our understanding, we can prioritize by value or impact, hone our problem statement, explore solutions, and prototype and test those solutions to clarify where we should invest greater design and engineering time. Defining how success will be measured, we can then build, deliver and measure that impact, learn, and iterate (if warranted).
Please note: Non-disclosure agreements (NDAs) may limit what I can share about specific companies or projects. To honor those, I often aggregate or recreate scenarios that demonstrate my work in broader ways.

Categories of work

I’ve arranged writings and examples of my work into the following categories: Product Management, UX Design, Design Systems, and Leadership.

Product Management

4 Iterative Practices for Navigating Product Management and Life
I want to invite fellow product managers into a conversation. I’m sometimes asked to share about my process and usually people seem most…
General Versatility
Specialize or generalize? Artificial Narrow Intelligence (ANI) or Artificial General Intelligence (AGI)? Expertise or Versatility? The age-old tensions may be false dichotomies.
Separating confusion from complexity
Complex situations may provide fuel for confusion, but complexity and confusion are not the same thing.
Approaches to Product Enhancement: Product Management Scenario 1
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Approaches to Pricing: Product Management Scenario 2
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Approaches to Pricing: Product Management Scenario 3
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…
Approaches to New Product Development: Product Management Scenario 4
The Product Management Scenarios Series examines scenarios presented by fellow product practitioners and others interested in the field…

UX Design

Currently moving design articles from another site…

What is Impact Design?
We all face problems and challenges. Some of us seek them out. Some of us passionately want to change the way things are and to invest…

Design Systems

Example design system built for conversation and experimentation
Lightning ⚡️

Lightning ⚡️ · zeroheight

Leadership

How to lead teams—and yourself—through ambiguity
By doing these things, we turn the unknown into discovery, and turn fear into creative possibility.
Toward a holistic model for leading change (revised)
Common approaches to leading change ignore the transitions people and organizations must go through in order to create successful change…